Telehealth | Ivywood Therapy

Telehealth

Your Telehealth Sessions

Therapy by video works well, and a little preparation makes it smoother. Here is what helps.

Before your first session

Use a laptop, tablet, or phone with a working camera and microphone. A laptop or tablet usually works best.

Find a private, quiet spot where you will not be interrupted. Headphones help with both sound and privacy.

Check your internet connection, and charge your device or plug it in.

You will get a reminder by email and/or text with your own video link about 10 minutes before your session starts. Keep an eye out for it.

How to join

Open the reminder and click Join Video Call.

Or log in to your client portal or app and click Join Video under Upcoming appointments.

If something goes wrong

If you did not get the reminder, or the video will not connect, call (470) 654-0985 or send a message through the portal. I can resend the link by reminder or by secure message.

Where you are matters

Telehealth sessions are for clients who are located in Arizona at the time of the session. If you will be traveling outside Arizona, please tell me before you schedule.

Privacy on your end

Please take sessions somewhere private, with no one else in the room unless they are part of the session.

In an emergency

Telehealth sessions are not for emergencies. If you are in crisis or thinking about harming yourself, call or text 988, or call 911.